Here at a glance are the primary services delivered under our MCB Proactive Watch and MCB Proactive Care plans. See the proactive services overview for more information.
MCB Proactive Watch |
MCB Proactive Care |
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24×7 Monitoring Services |
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Monitor server online status |
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Monitor anti-virus |
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Monitor daily and weekly backups |
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Monitor critical operating system services |
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Monitor disk space |
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Monitor for predicted disk failures |
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Monitor network devices |
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Monitor web site |
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Automatically apply patches for Windows and several other common programs |
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Management, Remediation, and Help Desk Services |
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Manually apply patches not handled by automated patching |
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Maintain anti-virus software |
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Manage email accounts (Office 365 or Google Apps) |
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Maintain server and desktop backups |
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Maintain network router, switch, and firewall configurations |
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Maintain device and printer connectivity |
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Set up users on the server or desktop |
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Update operating systems and MS Office |
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Diagnose hardware issues, coordinate repairs |
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Diagnose Internet issues, coordinate repairs |
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Remediate virus / malware infections |
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Manage one Internet domain name |
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Help with Windows, MS Office programs |
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Assist vendor support of other programs |
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Contact MCB Systems to discuss how proactive services can give you a more stable, secure computing environment at a predictable, fixed monthly cost.