MCB GoldLink, 3CX, and Call Transfers
One of the features of MCB GoldLink to 3CX is to “pop” the GoldMine record of an inbound call received through 3CX. However, users sometimes find that this doesn’t work …
Proactive
I.T. Services
We create and maintain a robust I.T. environment for you—so you can focus on your work.
What is Proactive I.T.? | Case Study
MCB Proactive Watch
MCB Proactive Watch keeps tabs on your computers, 24 hours a day, 7 days a week. We monitor systems for potential problems and alert you when action is required. When you sign up for MCB Proactive Watch, we monitor all of this for you:
- Monitor server online status
- Monitor anti-virus
- Monitor daily and weekly backups
- Monitor critical operating system services
- Monitor disk space
- Monitor predicted disk failures
- Monitor network devices
- Monitor web site
Additionally, we will automatically apply patches for Windows and several other common programs—a service many vendors charge extra for.
MCB Proactive Watch service includes monthly status reports to keep you appraised of your technology status.
Need troubleshooting and support as well? Consider MCB Proactive Care.
Compare MCB Proactive services.
Additional Services
MCB Systems can help you with a variety of additional services that go beyond our Proactive Services. Additional Services include:
- Hardware and software installation
- Disaster recovery after theft or damage
- Off-site backup storage and management
- External email hosting, filtering, or archiving
Rates
MCB Proactive Watch is billed monthly based on the number of servers and desktops or laptops to be monitored. MCB Proactive Watch customers receive a preferred rate for Additional Services.
Contact us today for your free quote!
MCB Proactive Care
MCB Proactive Care is our premium service. It includes the full 24×7 MCB Proactive Watch service plus Management, Remediation, and Help Desk services, all in one bundle.
There is no better way to keep your systems running at their best!
When you sign up for MCB Proactive Care, we take care of all this for you:
- Manually apply patches not handled by automatic patching
- Maintain anti-virus software
- Manage email accounts (Office 365 or Google Apps)
- Maintain server and desktop backups
- Maintain network router, switch, and firewall configurations
- Maintain device and printer connectivity
- Set up users on the server or desktop
- Update operating systems and MS Office (apply service packs)
- Diagnose hardware issues, coordinate repairs
- Diagnose Internet issues, coordinate repairs
- Remediate virus / malware infections
- Manage one Internet domain name
- Help with Windows, MS Office programs
- Assist vendor support of other programs
Advisory Services
MCB Proactive Care service also includes monthly status reports and annual in-person meetings to discuss your technology situation and goals.
Compare MCB Proactive services.
Additional Services
MCB Systems can help you with a variety of additional services that go beyond our Proactive Services. Additional Services include:
- Hardware and software installation
- Disaster recovery after theft or damage
- Off-site backup storage and management
- External email hosting, filtering, or archiving
Rates
MCB Proactive Care is billed monthly based on the number of servers and desktops or laptops to be managed. MCB Proactive Care customers receive a preferred rate for Additional Services.
Contact us today for your free quote!
Company Principal
About
Mark Berry
Mark Berry
Choosing a technology partner is not unlike choosing a doctor. You want someone who is up to date on the latest advancements but who has the experience to recognize and diagnose your symptoms, to distinguish marketing hype from worthwhile and even necessary treatments. [more…]
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