Converting Go Daddy DNS Records for DNS Made Easy

When you export a DNS zone from Go Daddy, there is some unusual formatting. IF you don’t fix it before importing it into DNS Made Easy (and probably other hosts), you may find that DNS queries are not resolving as expected. In my case, that meant email was not getting through.

Here are a few records as exported from Go Daddy:

; A Records
@  3600  IN  A  173.140.90.123

; CNAME Records
www           3600  IN  CNAME  @
autodiscover  3600  IN  CNAME  autodiscover.outlook.com
lyncdiscover  3600  IN  CNAME  webdir.online.lync.com

; MX Records
@  3600  IN  MX  0  example.com.s7a1.psmtp.com
@  3600  IN  MX  1  example.com.s7a2.psmtp.com
@  3600  IN  MX  2  example.com.s7b1.psmtp.com
@  3600  IN  MX  3  example.com.s7b2.psmtp.com

Not Right

If you try to import that into DNS Made Easy, you’ll get a warning that the “@” is unrecognized. By comparing to other zones, you can figure out that you need to change “@” to your domain name, followed by a period:

; A Records
example.com.  3600  IN  A  173.140.90.123

; CNAME Records
www           3600  IN  CNAME  example.com.
autodiscover  3600  IN  CNAME  autodiscover.outlook.com
lyncdiscover  3600  IN  CNAME  webdir.online.lync.com

; MX Records
example.com.  3600  IN  MX  0  example.com.s7a1.psmtp.com
example.com.  3600  IN  MX  1  example.com.s7a2.psmtp.com
example.com.  3600  IN  MX  2  example.com.s7b1.psmtp.com
example.com.  3600  IN  MX  3  example.com.s7b2.psmtp.com

That file will import fine. But it’s wrong!

Still Not Right

An MX query from your server will append your domain name and return, for example

example.com.s7a1.psmtp.com.example.com

Right

It turns out you need to add a period to the end of all of your records that include a domain name. (Don’t add a period after IP addresses.)

; A Records
example.com.  3600  IN  A  173.140.90.123

; CNAME Records
www           3600  IN  CNAME  example.com.
autodiscover  3600  IN  CNAME  autodiscover.outlook.com.
lyncdiscover  3600  IN  CNAME  webdir.online.lync.com.

; MX Records
example.com.  3600  IN  MX  0  example.com.s7a1.psmtp.com.
example.com.  3600  IN  MX  1  example.com.s7a2.psmtp.com.
example.com.  3600  IN  MX  2  example.com.s7b1.psmtp.com.
example.com.  3600  IN  MX  3  example.com.s7b2.psmtp.com.

With that configuration, mail started flowing again.

2 thoughts on “Converting Go Daddy DNS Records for DNS Made Easy

  1. Pingback: Use DNS Made Easy with BuddyNS as Secondary | MCB Systems

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