Here at a glance are the primary services delivered under our MCB Proactive Watch and MCB Proactive Care plans. See the proactive services overview for more information.

MCB Proactive Watch

MCB Proactive Care

24×7 Monitoring Services

Monitor server online status

Blue Checkmark

Blue Checkmark

Monitor anti-virus

Blue Checkmark

Blue Checkmark

Monitor daily and weekly backups

Blue Checkmark

Blue Checkmark

Monitor critical operating system services

Blue Checkmark

Blue Checkmark

Monitor disk space

Blue Checkmark

Blue Checkmark

Monitor for predicted disk failures

Blue Checkmark

Blue Checkmark

Monitor network devices

Blue Checkmark

Blue Checkmark

Monitor web site

Blue Checkmark

Blue Checkmark

Automatically apply patches for Windows and several other common programs

Blue Checkmark

Blue Checkmark

Management, Remediation, and Help Desk Services

Manually apply patches not handled by automated patching

Blue Checkmark

Maintain anti-virus software

Blue Checkmark

Manage email accounts (Office 365 or Google Apps)

Blue Checkmark

Maintain server and desktop backups

Blue Checkmark

Maintain network router, switch, and firewall configurations

Blue Checkmark

Maintain device and printer connectivity

Blue Checkmark

Set up users on the server or desktop

Blue Checkmark

Update operating systems and MS Office

Blue Checkmark

Diagnose hardware issues, coordinate repairs

Blue Checkmark

Diagnose Internet issues, coordinate repairs

Blue Checkmark

Remediate virus / malware infections

Blue Checkmark

Manage one Internet domain name

Blue Checkmark

Help with Windows, MS Office programs

Blue Checkmark

Assist vendor support of other programs

Blue Checkmark

Contact MCB Systems to discuss how proactive services can give you a more stable, secure computing environment at a predictable, fixed monthly cost.