I.T. Services Comparison
Here at a glance are the primary services delivered under our MCB Proactive Watch and MCB Proactive Care plans. See the proactive services overview for more information.
MCB Proactive Watch |
MCB Proactive Care |
|
24×7 Monitoring Services |
||
| Monitor server online status |
|
|
| Monitor anti-virus |
|
|
| Monitor daily and weekly backups |
|
|
| Monitor critical operating system services |
|
|
| Monitor disk space |
|
|
| Monitor for predicted disk failures |
|
|
| Monitor network devices |
|
|
| Monitor web site |
|
|
Management, Remediation, and Help Desk Services |
||
| Apply critical Windows security patches |
|
|
| Maintain anti-virus software |
|
|
| Maintain email server software |
|
|
| Maintain server and desktop backups |
|
|
| Maintain switch and firewall configuration |
|
|
| Maintain device and printer connectivity |
|
|
| Set up users (logons, email configuration) |
|
|
| Update operating systems and MS Office |
|
|
| Diagnose hardware issues, coordinate repairs |
|
|
| Diagnose Internet issues, coordinate repairs |
|
|
| Remediate virus / malware infection |
|
|
| Manage one Internet domain name |
|
|
| Help with Windows, MS Office programs |
|
|
| Assist vendor support of other programs |
|
Contact MCB Systems to discuss how proactive services can give you a more stable, secure computing environment at a predictable, fixed monthly cost.
