MCB Proactive Care

MCB Proactive Care includes fixing problems and helping users.

MCB Proactive Services go beyond traditional reactive computer service to offer proactive monitoring and optional remediation for your business-critical computer systems. See the proactive services overview for more information.

MCB Proactive Care

MCB Proactive Care is our premium service. It includes the full 24×7 MCB Proactive Watch service plus Management, Remediation, and Help Desk services, all in one bundle. There is no better way to keep your systems running at their best!

When you sign up for MCB Proactive Care, we take care of all this for you:

• Apply critical Windows security patches
• Maintain anti-virus software
• Maintain email server software
• Maintain server and desktop backups
• Maintain switch and firewall configuration
• Maintain device and printer connectivity
• Set up users (logons, email configuration) Update operating systems and MS Office
• Diagnose hardware issues, coordinate repairs
• Diagnose Internet issues, coordinate repairs
• Remediate virus / malware infection
• Manage one Internet domain name
• Help with Windows, MS Office programs
• Assist vendor support of other programs

Advisory Services

MCB Proactive Care service also includes monthly status reports and semi-annual in-person meetings to discuss your technology situation and goals.

Compare MCB Proactive services.

Additional Services

MCB Systems can help you with a variety of additional services that go beyond our Proactive Services. Additional Services include:

• Hardware and software installation
• Disaster recovery after theft or damage
• Off-site backup storage and management
• External email hosting, filtering, or archiving

Rates

MCB Proactive Care is billed monthly based on the number of networks, servers, and desktops or laptops to be managed. MCB Proactive Care customers receive a preferred rate for Additional Services.

Contact us today for your free quote!