Windows Server Backup UI Fails to Start

I’ve encountered this a couple times now with new Server 2016 installations. Some time after configuring backups, I try to start the Server Backup UI and get this:

A fatal error occurred during a Windows Server Backup snap-in (Wbadmin.msc) operation.
Error details: The server threw an exception.
Close Wbadmin.msc and then restart it.

Server 2016 Backup Issue 1

This is accompanied by this message in the Application event log:

Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Description: Faulting application name: wbengine.exe, version: 10.0.14393.2608, time stamp: 0x5bd13686
Faulting module name: wbengine.exe, version: 10.0.14393.2608, time stamp: 0x5bd13686
Exception code: 0xc0000005
Fault offset: 0x00000000001004f2
Faulting process id: 0x124
Faulting application start time: 0x01d4b4e717563e3e
Faulting application path: C:\Windows\system32\wbengine.exe
Faulting module path: C:\Windows\system32\wbengine.exe
Report Id: 4f99d060-8364-47b1-b336-9ce216e02717

This thread has an extensive discussion, but I’ve been able to solve this with a few simple steps:

1. Open Task Scheduler and navigate to Microsoft > Windows > Backup. Note the start time(s) of your backup job.

2. From an administrative command prompt, issue this command:

wbadmin delete catalog

3. Refresh the Task Scheduler view. The scheduled task should be gone.

4. Open the UI (wbadmin.msc) and create a new Backup Schedule.

5. Confirm in Task Scheduler that the new job is there.

7 thoughts on “Windows Server Backup UI Fails to Start

  1. Herbert

    I solved the problem ba manually delete teh File in the taskplaner
    c:\windows\system32\tasks
    then 1 made it new

  2. Harald

    same problem with Server 2016 Backup, your solution solved my problem very easy,
    Thank You very much

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