Windows Server Backup UI Fails to Start

I’ve encountered this a couple times now with new Server 2016 installations. Some time after configuring backups, I try to start the Server Backup UI and get this:

A fatal error occurred during a Windows Server Backup snap-in (Wbadmin.msc) operation.
Error details: The server threw an exception.
Close Wbadmin.msc and then restart it.

Server 2016 Backup Issue 1

This is accompanied by this message in the Application event log:

Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Description: Faulting application name: wbengine.exe, version: 10.0.14393.2608, time stamp: 0x5bd13686
Faulting module name: wbengine.exe, version: 10.0.14393.2608, time stamp: 0x5bd13686
Exception code: 0xc0000005
Fault offset: 0x00000000001004f2
Faulting process id: 0x124
Faulting application start time: 0x01d4b4e717563e3e
Faulting application path: C:\Windows\system32\wbengine.exe
Faulting module path: C:\Windows\system32\wbengine.exe
Report Id: 4f99d060-8364-47b1-b336-9ce216e02717

This thread has an extensive discussion, but I’ve been able to solve this with a few simple steps:

1. Open Task Scheduler and navigate to Microsoft > Windows > Backup. Note the start time(s) of your backup job.

2. From an administrative command prompt, issue this command:

wbadmin delete catalog

3. Refresh the Task Scheduler view. The scheduled task should be gone.

4. Open the UI (wbadmin.msc) and create a new Backup Schedule.

5. Confirm in Task Scheduler that the new job is there.

8 thoughts on “Windows Server Backup UI Fails to Start

  1. Herbert

    I solved the problem ba manually delete teh File in the taskplaner
    c:\windows\system32\tasks
    then 1 made it new

  2. Harald

    same problem with Server 2016 Backup, your solution solved my problem very easy,
    Thank You very much

  3. Ramachandra

    solved the problem. thanks. very useful post

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