Customization Case Study

International Customer Relationship Management

Scenario

You are a software development company with over 100 employees in six countries from Stuttgart to Seattle to Beijing. You need a program to keep track of your prospects and customers around the globe. Users in all offices need to be able to view and update the same information.

Solution

MCB implements an off-the-shelf Customer Relationship Management solution with worldwide database synchronization via the Internet. The program is customized to meet your specific workflow. MCB converts your old data, and visits each office to provide installation and user training.

GoldMine Customization

An example of custom fields in a GoldMine CRM database.

Technologies

FrontRange GoldMine CRM hosted on Microsoft SQL Server and dBASE databases. Custom add-on programs in Visual Basic including integration with e-commerce web application. Extensive use of remote access tools to manage servers worldwide.

Contact MCB Systems to discuss your technology needs.

About

Welcome to MCB Systems!

MCB Systems is a San Diego-based provider of software and information technology services.

Our software services include customization and programming to make software work for you.

Our proactive I.T. services help businesses control costs by providing a fixed monthly bill for routine I.T. services.

We take a consulting approach that listens first and provides solutions tailored to your business.

Contact MCB Systems today to discuss your technology needs!

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