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	<title>MCB Systems &#187; spiceworks</title>
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		<title>Remove Phantom Antivirus from Vista WMI Repository</title>
		<link>http://www.mcbsys.com/techblog/2008/04/remove-phantom-antivirus-from-vista-wmi-repository/</link>
		<comments>http://www.mcbsys.com/techblog/2008/04/remove-phantom-antivirus-from-vista-wmi-repository/#comments</comments>
		<pubDate>Fri, 18 Apr 2008 17:43:00 +0000</pubDate>
		<dc:creator>Mark Berry</dc:creator>
				<category><![CDATA[IT Administration]]></category>
		<category><![CDATA[antivirus]]></category>
		<category><![CDATA[spiceworks]]></category>
		<category><![CDATA[trend]]></category>
		<category><![CDATA[wmi]]></category>

		<guid isPermaLink="false">/mark/post/Remove-Phantom-Antivirus-from-Vista-WMI-Repository.aspx</guid>
		<description><![CDATA[Problem

In testing Spiceworks today, I discovered that a Vista machine was reporting that it had two antivirus products installed. Even after following the instructions Manually uninstalling the Client/Server Security Agent from a computer running Windows Vista, Spiceworks was still reporting Trend as installed as well as NOD32 (which really is installed). I downloaded and ran [...]]]></description>
			<content:encoded><![CDATA[<h1>Problem</h1>
<p>
In testing <a href="http://www.spiceworks.com" target="_blank">Spiceworks</a> today, I discovered that a Vista machine was reporting that it had two antivirus products installed. Even after following the instructions <a href="http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1034953&#038;id=EN-1034953" target="_blank">Manually uninstalling the Client/Server Security Agent from a computer running Windows Vista</a>, Spiceworks was still reporting Trend as installed as well as NOD32 (which really <em>is</em> installed). I downloaded and ran <a href="http://www.microsoft.com/downloads/details.aspx?FamilyID=d7ba3cd6-18d1-4d05-b11e-4c64192ae97d&#038;DisplayLang=en" target="_blank">WMI Diagnosis Utility</a> from Microsoft, but that didn&#39;t fix it either.
</p>
<h1>Solution&#160;</h1>
<p>
Finally I found a <a href="http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2750673&#038;SiteID=17" target="_blank">Microsoft forum post</a> that led me down the right path. With many thanks to its author <span><strong><span class="inlineLink">prabhu_hv, </span></strong></span>here is a modified procedure to only delete one antivirus product:
</p>
<ol>
<li><span><span>Click Start, go to Command Prompt, and right-click to Run as administrator.</span></span></li>
<li><span><span>Run the command <strong>wbemtest</strong> and click Connect button.</span></span></li>
<li><span><span>Enter &#8220;root\SecurityCenter&#8221; in the Namespace field and click OK.</span></span></li>
<li><span><span>Click on &#8220;Enum Instances&#8221; button. Enter &#8220;AntivirusProduct&#8221; as the superclass name and click on OK.</span></span></li>
<li><span><span>You should see two AntiVirusProduct.instanceGuid entries. Double-click on each one and review the properties to determine which Guid corresponds to the antivirus product that is no longer installed. Then close the Object Editor. </span></span></li>
<li><span><span>In the Query Result window, highlight the incorrect AntivirusProduct and click on the Delete button. Then click Close to close the Query Result window.</span></span></li>
<li><span><span>Click the Exit button to exit the Windows Management Instrumentation Tester. </span></span></li>
</ol>
<p>
At this point, WMI and thus Spiceworks should only report the &#8220;real&#8221; antivirus product.</p>
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