Keeping Asterisk Traffic Inside the VPN

Mark Berry January 9, 2009

No DTMF

I’m setting up a new PBX in a Flash (PiaF) machine running Asterisk 1.4.21.2. I’m testing it by calling in with SJPhone across a VPN (the PiaF machine is at a client site). When I dial 7777, I get my top-level IVR, but when I press a number, nothing happens. If I dial into a voicemail box, the * and # keys have no effect. It seems PiaF is not hearing my DTMF tones at all.

Unexpected Public Traffic

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Moving PBX in a Flash from a Virtual to a Physical Machine

Mark Berry November 24, 2008

After running PBX in a Flash (PiaF) in a virtual machine for a few days, I had a couple issues:

The system would generate an occasional message “TSC appears to be running slowly. Marking it as unstable.” This issue did not keep the PBX from running.

Voice quality was sometimes jittery. In a call, it would sometimes “cut out” (like a bad cell connection). In voicemail, even listening to the pre-recorded prompts, there was frequently some garbled-sounding audio.

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Getting Asterisk to Bridge Audio

Mark Berry November 22, 2008

In my original PBX in a Flash setup, Asterisk is set to “listen in” on calls. One advantage of this is that it can then respond to commands sent from a phone keypad during the call, e.g. to transfer or record the call. However, it does add processing overhead. If your devices support it, you can tell Asterisk to butt out of your conversations, allowing connections to “bridge” directly between endpoints and avoid going through Asterisk. Here’s how.

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About

Mark Berry

Welcome to the Tech Blog! MCB Systems is a San Diego-based provider of information technology services and custom database programming services. We are based in Point Loma with easy access to downtown San Diego, Ocean Beach, Pacific Beach, and Mission Valley. This tech blog is geared towards my I.T. colleagues, but end users may be interested to glimpse what goes on "behind the scenes" in keeping their computing environments stable and secure.

Mark Berry owns MCB Systems, a San Diego provider of I.T. services. Contact MCB Systems.

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